Privacy Policy

Haven Counseling Services PLLC
Effective Date: October 10, 2026

At Haven Counseling Services, your privacy matters. This policy explains how information collected through our website, havencounselingservices.org, may be used and protected.

Information We Collect: When you visit our website, certain technical information may be collected automatically, including your browser type, device information, IP address, and information about how you interact with the site. If you choose to contact us, request a consultation, or inquire about services, we may receive information you voluntarily provide, such as your name, email address, phone number, and message.

How Information Is Used: Information collected through our website may be used to:

  • Respond to inquiries and consultation requests.

  • Provide information about therapy services.

  • Operate, maintain, and improve our website.

  • Manage scheduling and other administrative communications.

  • Meet applicable legal and professional obligations.

Website Services and Third Parties: Our website is hosted by Squarespace and may include links to third-party scheduling, payment, or other service platforms. When you use an external platform, its privacy practices may also apply. We encourage you to review the privacy policies of those services. Our website may use cookies or similar technologies to support website functionality and understand site usage. The specific technologies used depend on the features and integrations enabled on the website.

Confidentiality and Therapy Services: Submitting an inquiry through this website does not establish a therapist-client relationship. Information submitted through a general website form or ordinary email should not be assumed to have the same privacy protections as information exchanged through an approved clinical communication system. Please avoid sending sensitive medical or mental health information through general website contact forms or unencrypted email. Once a therapist-client relationship has been established, clinical information is handled according to applicable privacy laws, professional confidentiality requirements, and the practice’s clinical privacy policies.

Information Sharing: We may share information with service providers that help operate our website and administrative systems, subject to applicable privacy and confidentiality requirements. We may also disclose information when required or permitted by law.

Data Security: We take reasonable steps to protect information collected through our website. However, no website or electronic communication method can be guaranteed completely secure.

Your Privacy Choices: You may contact us to ask questions about personal information submitted through the website or to request access, correction, or deletion where applicable law provides those rights.

Children’s Privacy: This website is intended for adults seeking information about professional counseling services. It is not designed to knowingly collect personal information directly from children.

Changes to This Policy: We may update this Privacy Policy as our services, website features, or legal obligations change. The effective date above will reflect the most recent revision.

Contact: Haven Counseling Services PLLC, Jaclyn Rubbo, LMFT, California LMFT #120456, Montana LMFT #45928, Email: jaclyn@havencounselingservices.org, Website: havencounselingservices.org